“Leo is resourceful, determined, and has a great eye for cutting through to the matter at hand. He gets technical problems solved in a thorough and professional manner.”
Leo Borda, MBA
Greater Montreal Metropolitan Area
1K followers
500+ connections
About
SUMMARY OF QUALIFICATIONS
Management skills
- Facility to understand the big picture and work with all levels to achieve the vision.
- Good knowledge about project management, IT Service Management (ITSM), ITIL and facility to work in distinct environments.
- Global vision about finances, costs and team management.
- Professional with proven start-up and large enterprise experience.
- Effective communicator with proven ability to build strong working relationships.
- Fluent English, French, Portuguese and Spanish.
- ITIL® - Foundation Certificate in IT Service Management, Linux LPI Exam 101 and 22 years working in Customer Success and Customer Support roles.
- Development of OKRs (Objectives and Key Results) plans, V2MOMs
Technical Engineering Specialties:
- Networking - Server management, Security, Firewall, Routing and switching.
- Operating Systems - Opensource, Linux, Kernel internals.
- Cloud and DevOps - Openstack, Kubernetes, Docker, LXD, LXC, Container and Cloud technologies, Azure, GCP, AWS.
- Programming Languages – Python, Bash script, PHP and SQL queries.
Activity
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Hey folks, I'm hiring for several roles and levels across my org for some pretty exciting projects. Feel free to reach out if you're interested in…
Hey folks, I'm hiring for several roles and levels across my org for some pretty exciting projects. Feel free to reach out if you're interested in…
Liked by Leo Borda, MBA
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I love it when an idea comes to life in print! To get your hands on a sticker sheet, you need to download and install #Dragonfly from either…
I love it when an idea comes to life in print! To get your hands on a sticker sheet, you need to download and install #Dragonfly from either…
Liked by Leo Borda, MBA
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Don't just take our word for it! Explore the genuine feedback from our Dragonfly community members and hear why they choose us.
Don't just take our word for it! Explore the genuine feedback from our Dragonfly community members and hear why they choose us.
Liked by Leo Borda, MBA
Experience
Education
Licenses & Certifications
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Certified Support Manager
Service Strategies
Languages
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English
Native or bilingual proficiency
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Portuguese
Native or bilingual proficiency
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French
Native or bilingual proficiency
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Spanish
Limited working proficiency
Recommendations received
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More activity by Leo
Exactly what Kenneth said - a fabulous week and this residual “we’ve got this!” feeling that I’m going to stay energized by for a while!
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Wrapping up a fantastic Crab Week with 400 Aiven-crabs in Spain! 🚀 🦀 It was awesome to connect with both new and old Aiveners as well as with…
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On this #EarthDay 2024, Michael Coates, Senior Solution Architect at Aiven, discusses making sense of sustainability in an ocean of…
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🦀🎉 What an incredible week at Aiven Crab Week 2024 in Tarragona! 🎉🦀 This past week, I had the pleasure of joining 400 amazing Crabs and some…
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💚 🌟 Reduce carbon emissions from cloud infrastructure with Aiven. In this whitepaper, co-produced with Thoughtworks, we outline how our…
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6 weeks ago I jumped at the opportunity to join Astronomer’s GTM organization. Immediately apparent — it is world class. And I feel like a walk on…
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Great blog post written by Felix Wu specifically addressing SaaS - multi-tenant applications. Maintaining secure data segregation can be difficult…
Shared by Leo Borda, MBA
18 years ago I lost my dad to cancer. My dad was a doctor, a very healthy dude, always practicing sports, eating healthy, not smoking or…
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